Day: 2 June 2016

Hands up and hats off for volunteers

By Fay Collins, Marketing Manager, Hawksmoor We try to do things the right way at Hawksmoor, not because it’s trendy and cool (we sourced British meat before it was trendy) or because we’re natural tree-huggers or hippy peaceniks. We do it because we want to – it’s the kind of company we want to be …

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Turn down the volume to help millions of diners

Who doesn’t remember the Fawlty Towers episode, A Room with a View, and the tangible frustration of both Basil and his hard of hearing guest as they failed totally to communicate with each other? Oh, how we laughed. But it did also highlight a serious issue. There can’t be many front of house staff who …

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